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Router Interference?

Velvea B.: Okay, I have connected my brand new router with no problem. The wired and the wireless connections were both working perfectly this morning and now the wireless connection is not working. Now, when I turn on the laptop and try to connect to the internet, the internet will not work. Any idea what happened?

 
Clyde A. Lettsome, PhD, PE, MEM
 
 
 
 
 
 
 
 
 
 
Answer: The only time I have ever experienced anything similar to this is when a neighbor’s cordless phone (2.4GHz) interfered with my router. I have a few suggestions let us start from the simplest and move towards more complex solutions:

  1. Turn your router off for about 30 seconds and then back on. Laptop about one minute to see if it is able to receive wireless access. If no, move to step 2.
  2. Move your router to a more central location if possible. Check to see if it is working. If no, leave it at the central location and move to step 3.
  3. See your router’s instruction manual on how to log into the configuration menu (or similar name). If you have an 802.11b, g or n (operating in “mix mode” and thus making it compatible with 802.11b and g wireless cards) router, then you may need to change the router’s channel. These routers should have about 11 channels and your manual should have instructions on how to change the channels. If it still does not work move on to step 4.
  4. Contact the router’s manufacturer for assistance.

Good luck!

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